Everything you need to know!
EEHRM... What does Shower Glass Hero even do?
What services do you offer?
We specialize in shower glass restoration & applying our premium protective glass coating. Meaning we clean stained shower glass back to new and protect it from staining again in the future and that’s it. We could generalize but we don’t. This means we can focus on the quality of our service 100%.
How long does the process take?
Eash shower will vary depending on the contamination on the glass. However, in most cases, the job should be complete in around 3.5 hours of arriving at your property. If you have multiple showers to restore it could take most of the day.
I have built a new home. Can you protect my new showers from future staining?
Yes, preventing hard water spots from building up on your glass from day one is a smart choice.
Plus, our future stain protection eliminates harsh chemicals. It’s a healthier choice and health is everything. We can also offer lifetime transparency guarantee on all glass we protect. Simply implement our aftercare system and you’ll never have to worry about stained shower glass again.
How do I keep my shower glass crystal clear?
We recommend applying our future stain protection treatment. Once applied, simply clean down your shower glass once per week. We can provide a lifetime transparency guarantee if you implement our aftercare system.
We personally recommend our eco-friendly entire enclosure cleaner. This 1 litre cleaner has been formulated to combat the hardest water and when combined with Shower Glass Hero’s Restoring pad, hard water deposits and soap scum build up don’t stand a chance.
How long until I can use my shower again?
Straight away is the answer! You will notice the glass repelling water off the glass immediately after we have applied the coating.
How do I make a booking with you guys?
How do I make a booking?
It’s easy! Follow these easy steps if you like to book online or simply contact our customer service hero Caitlin to make a booking – firstname.lastname@example.org
- Head on over to our services page.
- You will see a bunch of our services.
- Click on the service that is right for you.
- Choose how many showers you would like serviced and click add to cart.
- Once we have received your booking confirmation, Caitlin our one and only customer service hero will be in touch within the hour Monday to Friday to arrange a time and date that suits you. If you have made your booking on the weekend Caitlin will be in touch first thing Monday morning.
Do you offer Laybuy?
Yes, we offer Laybuy, the smart way to pay. Laybuy lets you receive your online purchase now and spread the cost over 6 weekly automatic payments.
Terms & Conditions
What happens if a restoration job is unsuccessful?
The number 1 reason a job cant be completed is that some showers have polycarbonate sheeting instead of glass. On this rare occasion, we will refund you the full amount minus the call out fee of $49.00. This fee covers the consulting costs of glass testing, product, time and travel.
Can I redeem my savings code when using Laybuy to pay for your service?
Unfortunately, you cannot redeem your savings code when using Laybuy to purchase our service. To redeem your savings simply book the service you require and enter your savings code during the checkout process.